Delete custom account

If you have an existing membership system integrated with tripla, you can set up instructions to inform users how to properly delete their accounts from your system.

You can configure the [Custom Account Deletion] instructions.
When this feature is enabled, the [Unsubscribe] button on the [My Account] page will be hidden, and the account deletion instructions set by the brand manager will be displayed instead.

From the Brand Administrator page, go to [Settings] → [Membership Program Settings] → [Membership Program Feature Settings].

When you check Custom Account Deletion and save the settings, the [Unsubscribe] button will be removed from the customer-facing screen, and a text input field will appear for you to enter the message to be displayed instead.

Note: You must enter the message in all five languages to save the settings.

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