Receipts, Hotel Reservations, Cancellations, and Point Expiration

Receipts, Hotel Reservations, Cancellations, and Point Expiration

Info
Here are sample templates of the receipt, emails sent upon reservation cancellation, and other items that customers can view on their side.

Receipt

Sample image

Receipt (Reissue)

Once reissued, the “Reissue” label cannot be removed.


First Reissue

The note (Reissued: 1st time) will appear below the 「Issue Date」 at the top right of the receipt.


Second Reissue
The note (Reissued: 2nd time) will appear below the 「Issue Date」 at the top right of the receipt.

Reservation Cancellation Email

When a cancellation fee applies

When the cancellation is free of charge

Reservation Confirmation Email


Day-Before Reservation Reminder Email


Reservation Change Email


Point Expiration Notification Email


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