Facility Information

Facility Information

InfoOn the facility management screens for both Book and Bot, you can manage information such as the address and latitude/longitude.
In principle, tripla will handle the registration of this information, so there is generally nothing that properties need to register themselves, even at the time of launch.

Book
Bot



Name and Adress

Title
Description
Name of FacilityThe property name will be entered. (In principle, tripla handles the registration.)
Address1Basically, the address should be entered here.
Address2
Address3
CountryThe country where the property is located is entered.
Postal CodeThe property's postal code is entered.
AreaSettings are configured if a brand account exists.
State/ProvinceThe prefecture where the property is located is entered.
CityThe city, ward, town, or village where the property is located is entered.
Timezone
When you select the country, this field will be automatically filled.
Although it is possible to manually change it on the management screen, please note that changing it to anything other than "JST" for properties in Japan may cause issues.
Longitude & Latitude
When you enter the address, the latitude and longitude will be automatically displayed. (If the latitude and longitude do not appear even after saving the address, please enter them manually.)
If values are already set, the automatic setting will not work. If the address is changed, please delete the existing latitude and longitude values and save again.

Contact Information

​You can enter contact information and email addresses.
Title
Description
Phone numberYou can enter the main phone number used for the property.
Reservation and inquiriesYou can enter the phone number for inquiries.
EmailYou can enter the Email adress.


Website

​Enter the URL that leads to the property's homepage.

Photos

Register the photo that will be displayed when selecting a property, such as in the nearby facilities display or in the chatbot.
Please make sure to set the image with a vertical-to-horizontal ratio of 1:2.
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