Terms of Service & Privacy Policy

Terms of Service & Privacy Policy

Info
Purpose: 
This section explains how to set up custom terms and policies for guests to agree to,
in addition to tripla’s standard terms and conditions — such as the hotel’s Terms of Service, Privacy Policy, or Cookie Policy.
⏱ Estimated time: ~5mins

1. Where to set

  1. Setting page: Brand Management Screen
  2. Action: 'Setting'  'Booking Engine'Terms and conditions'

2. How to set 

Step 1
Click the [Edit] button at the bottom of the screen.

Step 2
Turn on the [Active] button, a "Consent information" field will appear.

Step 3
A default message is pre-entered in the  "Consent information" field.
If edits are required, update the text as needed.

Step 4

When "Cookie Consent" is turned [ON], a cookie consent message will be displayed on the Booking Widget.
Once the guest agrees, the consent is stored in a cookie, and the message will remain
hidden until the cookie is deleted.




    • Related Articles

    • tripla Book Terms of Use

      tripla Book Terms of Use
    • tripla Bot Terms of Use

      tripla Bot Terms of Use Last updated: 2025/4/15
    • Cancellation Policy

      Purpose: This section explains how to change or add cancellation policy, ⏱ Estimated time: ~ 10mins Required Setting: 3. Setting Items (Required) *All of the above settings must be completed. 1. Where to set Setting page: Property Management Screen ...
    • tripla Link Terms of Use

      tripla Link Terms of Use
    • Reservation Change Policy

      You can configure the settings to allow customers to change their reservation and switch the payment method to prepayment on the reservation confirmation screen. It is also possible to restrict changes to reducing the number of nights or rooms. ⏱ ...