Chat List Page
You can view inquiries received via chatbot in a list format and download them as a CSV file.
Chat history is available for up to 4 weeks.
If you need to check inquiries older than 4 weeks, please contact our AI team through the inquiry form.Where to Find It
Go to the Property Management Screen → Chat.
Clicking this will display the Chat List Page.
Search Box You can search chats using free text keywords. | |
Mode Selector Filter chats by conversation mode. | |
| Status Selector Filter chats by their current status. | |
| Date Selector Filter by specific dates or date ranges. | |
| クリックすると、言語・コンシェルジュ・空・未読で抽出するフィルターを表示できます。 各フィルターを設定し、「適用」を押すと、設定したフィルターで抽出できます。 | |
Language Filter chats by language. | |
| Concierge Filter by individual staff members with access to the admin screen. Use this to review chats handled by specific operators. | |
| Empty / Unread: Filter to show only empty or unread chats. | |
| Hide Filters Collapse the advanced filter section. | |
| Clear Filters | |
| Apply Filters | |
| Download CSV |
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