Variables for Custom Email Templates

Purpose: This section explains the list of variables used in custom email templates.

Each variable is automatically displayed according to its purpose.

Variable Name	Description
facility_name	Displays the name of the property.
facility_address	Displays the property’s registered address.
facility_tel	Displays the property’s contact phone number.
facility_website_url	Displays the property’s website URL.
reservation_number	Displays the reservation number.
reservation_number_qr_code	Displays a QR code for the reservation number (without branch suffix).
reservation_checkin_date	Displays the check-in date for the reservation.
reservation_number_of_guests	Displays the total number of guests for the reservation.
reservation_number_of_rooms	Displays the number of rooms booked.
reservation_currency	Displays the currency used at the time of booking.
reservation_currency_unit	Displays the symbol of the currency used at the time of booking.
reservation_rooms_info_daily_rate	Displays the room rate per day.
reservation_total_amount	Displays the total amount of the reservation.
reservation_payment_amount	Displays the total amount paid by the guest.
reservation_point_discount_amount	Displays the total discount amount applied using points.
point_item_name	Displays the name of the point program.
reservation_payment_method	Displays the payment method selected for the reservation.
reservation_deposit_amount	Displays the prepaid amount for the reservation.
reservation_remaining_payment_amount	Displays the remaining balance after prepayment.
reservation_accommodation_tax_amount	Displays the accommodation or lodging tax.
notifications	Displays custom notices or messages from the property.
additional_questions_and_answers	Displays any extra questions and their answers from the guest.
reservation_contact_name	Displays the name of the guest who made the reservation.
reservation_contact_number	Displays the phone number of the guest who made the reservation.
reservation_rooms_info	Displays detailed information about the booked room(s).
reservation_extras_info	Displays details of optional items or extras included in the reservation.
reservation_url	Displays the URL for confirming the reservation details (required variable)
reservation_payment_update_url	Displays the link to the credit card prepayment page.
cancellation_fee	Displays the cancellation fee. *usable only in the “Reservation Cancellation Email” template.
refund_amount	Displays the refund amount. *usable only in the “Reservation Cancellation Email” template.

After the variables are replaced with the tripla template values, please check them in the sample email.

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