Facility Information

Purpose

Address, latitude, longitude, and other facility information can be managed in both Book and Bot.

*These details are generally registered by tripla, and no action is required from the facility side, including at the time of launch.

⏱ Estimated time: ~5mins

1. Where to Set

1. Setting Page: Property Management screen
   
2. Action: 'Admin settings' → [Property Information]
   

Book	Bot

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2. Name and Address

1. Name of Property	Enter the property name.(This is usually registered by tripla)
2. Address１	Enter the property Address
3. Address２	Optional
4. Address 3	Optional
5. Country	Select country where the property is located
6. Postal Code	Enter the facility’s postal code.
7. Area	Set this only if there is a brand account.
8. State/Province	Enter the prefecture where the facility is located.
9. City	Enter the city/ward/town/village where the facility is located.
10. Timezone	When a country is selected, related fields such as time zone are filled in automatically. *Although the values can be changed manually, changing the time zone may cause system issues.
11. Longitude & Latitude	When an address is entered, latitude and longitude are automatically displayed. If latitude and longitude are not displayed even after saving, enter them manually. *When latitude and longitude values are already set, automatic input will not work. If the address is updated, delete the existing latitude and longitude values, then save again.

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3. Contact Information

Contact details such as phone number and email address can be entered.

1. Phone number	Enter the main phone number
2. Reservation and inquiries	Enter phone number used for reservation and inquires
3. Email	Enter email address

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4. Website

Enter the URL that leads to the property's homepage.

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5. Photos

Register a photo to be displayed when selecting a facility in the chatbot or when showing nearby facilities.
*The recommended image ratio is 1:2 (vertical: horizontal).

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